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How to manage your Recurring Orders

 

First of all Login

ADDING A PRODUCT PERMANENTLY TO YOUR RECURRING ORDER

  1. Click Manage Subscription on the right hand side of the screen.
  2. Click the 'Manage' drop down on the right hand side of the screen.
  3. Click on 'Add To My Recurring Order'.
  4. Click the 'Back to Store' button

3 steps to access your recurring order to add items | FreshBox

  • Shop through any of the categories you like. Each time you would like to add an item to your recurring order please click on the actual product with its full description. 
  • Then select:
    • a) Add 'Carrots 1kg' to my Recurring Order.
    • b) if you select Add 'Carrots 1kg' to Cart, it will not add to your recurring order and you will need to check out at the end of shopping.
Product description Add options | FreshBox

 

 

TO MAKE QUANTITY CHANGES ONLY TO YOUR RECURRING ORDER

If you only want to change quantities of products on your recurring order, please click on the drop down tab 'manage' on the right hand side of screen. Click on 'my recurring order' and you can add or subtract quantities there. 

 

TO MAKE QUANTITY CHANGES TO A SPECIFIC DELIVERY DAY ONLY ON YOUR RECURRING ORDER

If you would like to update your next order with different quantities for a specific delivery date only. Please click on 'view this order' on the order date that you would like to make changes to. The changes you make here will be for that delivery date only. 

 

GOING ON HOLIDAY?

You can now skip a certain delivery date.
Under the heading 'manage' on the right hand side of screen.
Click on 'skip order' for the delivery date you are away for.


Or if your strapped for time email us back with your updates: 

  • Add some 'Pears' this delivery.
  • Skip the 'Pumpkin' this delivery.
  • Add 'Kiwi Fruit' to my recurring weekly order.
  • Add 'Miso Paste' this week please
  • Change my 1L Barambah Milk to a 1L Almond Milk
x
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