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Popular Questions

Doing your weekly grocery shopping online is the quickest, safest and most convenient way of ordering your groceries with FRESH BOX. You can do it anytime of the day or night. If you wish to phone our office to place your order you are very welcome to do so. Please call us on 0490 489 122 and have your order and payment details ready.
If there is something we don't have but you would like to order it please let us know and we will endeavour to stock it for you. Please feel free to contact us anytime.
We are always open to hear suggestions on how we can improve our service. Please email us on the Contact Us page.
Minimum order is $49 plus delivery fee of $8.
We accept Visa, MasterCard, Bank Transfer, Paypal and cash-on-delivery. Please contact us to arrange cash payment or bank transfer.
If you are not satisfied with your order please call our office on 0490 849 122. We are happy to credit or replace it for you on your next delivery. Please read our refunds policy (terms and conditions).
Please let us know what day is best for you and we will try to accommodate. We generally deliver to each area of the coast twice a week. When you place your order we will contact you to advise of the day of your delivery. Delivery days are Monday to Friday.

FRESH BOX founders, Ben and Georgie McKeown are in total support of local grown organic produce and Australian farmers. 80% of our produce is from within a 50km radius to the Sunshine Coast. We have both personally been out to speak to each farmer we support and look at how they grow their crops. We buy the green produce on the day of delivery so it is cut and picked fresh and delivered straight to you for optimal health benefits.

The stories of our local suppliers can be seen on our 'Farmers' page.
Yes, we'd love that! By setting up a re-occurring order you become a VIP Freshie Customer. Please call our office 0490 489 122 to set it up.
You may need to reset your password. Click Here and you will automatically be emailed a new password after entering your email address. If this doesn't work please call the office on 0490 849 122 and we will be happy to assist.
What a great gift of good health! These boxes are delivered with a gift card. You will be able to type your special message to the lucky recipient in our comment box on the order page.
We will try and accommodate and usually its no hassle. Please call our office on 0490 849 122. We may be able to squeeze you in if you haven't yet placed your order.
If your order is over $150 delivery is free. Another great way to get free delivery is get people from your work place or street involved. If you have 5 people or more ordering to the same address we will deliver for free. This is a great way to save money, time and help your community get healthy.
Orders can be placed up until midnight the day before your scheduled delivery day. If you want to pick up please have your order into us by 10am and we will have it ready for you to collect between 1-4pm that same day. If you are late in ordering please call us and we will try to accommodate your order. We can generally squeeze you in!
No Worries. When you order online you can specify a different delivery address on checking out.
No. FRESH BOX is easy going and you can order whenever you wish. If you'd like to order each week and don't want the hassle of having to remember to order, you can become a VIP Freshie customer and we will deliver your box automatically either weekly or fortnightly
No problemo! If there is something in the box you do not want, you have the option to let us know in the comment box when you place your order. You can exclude up to 4 items. Any exclusions will be replaced with something else from the selection to the same value.
On each set box size we do recommend the number of people the box would suit for the week, and the produce is also labelled with how many kg of each item is in the box. Please do experiment with the box sizes until you find the one that suits you and your families needs best.
There are 2 options for you when ordering your produce.

1. You can build you own box from scratch from our produce and grocery range. (box must add up to a minimum of $49)

2. You can choose from our pre made FRESH BOX boxes. If there is something in the box you do not want, you have the option to let us know in the comment box when you place your order. Any exclusions will be replaced with something else from the selection to the same value. in addition, you can also add extra items to your box from our fruit,veg and grocery selection.

Organic produce availability and variety can change each week and we update our produce thats available weekly.
We update the website weekly and send out regular emails and texts telling you whats in the box. Orders can be placed up until midnight the day before your delivery. We will then email you your delivery day. What comes in the box will vary each week, depending on what is in season and tastes good.
Box contents can be subjected to change due to availability.
No, a lot of our customers are out and about at the time of delivery. Just let us know where its safe to leave your FRESH BOX. This can be done on the order page. If you have ordered refrigerated items please leave out an esky or cooler bag, we will place them in this for you. The box has a sealed lid to keep the crows out :)

Please read our terms and conditions in regards to unattended deliveries.
Yes you can-yay! We offer same day pick up service. Please check out our Delivery/Pick Up page for all the details. This can be found on the home page on the top right of the green menu bar.
We deliver all over the sunshine coast from Noosa to Caloundra and inland through the hinterland 5 days a week, Monday to Friday. Different areas have different delivery days. Once you have placed your order, we will contact you to inform you which day we will deliver to you.

Contact Us

Please feel free to email or call us anytime. We love to have a chat and make new friends.

Phone our Office on 0490 489 122 - Monday to Friday, 9am to 4pm



0490 489 122
Monday to Friday
9am to 4pm


Mammoth Business Centre
Office 16, 7172 Bruce Highway Forest Glen 4556

Ethical Legend